BEST Garage Door Repair Near You in Charlotte, MI

Google Rating

4.9

Based on 1165 reviews

A1 Garage Door Service

4.9

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SookAA

20:27 22 Apr 24

Lou from A1 Garage was timely, efficient and very professional. He quickly identified the issue and repairs required. He was very personable. I’ve used A1 twice now and each time they have been extremely prompt and I’ve been very pleased with them. Would definitely recommend!

Mary Kelly

15:49 22 Apr 24

Craig was GREAT! He arrived when he said he’d be here, walked me through his inspection, explained why he was recommending certain fixes, and gave me options. He conveyed his desire to do it right while containing costs, and he did. Plus he’s a really nice man. Another positive encounter with A-1!

Meeghan Peterson

00:29 18 Apr 24

Steven explained what was wrong with my garage door, what my repair options were and of course the option of purchasing a new door. I chose to repair the door. Steven was so helpful, patient with all my questions, efficient and timely. I’m very happy with my door repairs. I would highly recommend Steven to others. Price was good too.

Cora Gottlieb

15:22 17 Apr 24

Chuck came to the rescue! Fixed the springs and cable very quickly- and advised beforehand the cost choices ( 2 year, 5 year, and lifetime). Extremely knowledgeable, jovial, and professional. Would highly recommend him / and A1 Garage Door Service.

Monique Wells

18:40 15 Apr 24

Lou was wonderful!! Very courteous and respectful and did a great job of sharing his thoughts and recommendations! Installation was fast and he made sure that I understood the work that he was doing and pleased with the outcome! I would recommend him again and again! Thank you!!

Reinink - Barry & Candy

17:21 09 Apr 24

Lou was prompt, polite, and very professional. His knowledge of the products and procedures was excellent and he spoke clearly of what was a good way to move ahead with my repairs and how to look to the future with the garage doors that I currently have. They are working great!Thank you, Candace Reinink

Skippy 21

17:03 08 Apr 24

Wonderful experience with A1. Chuck is knowledgeable, friendly, and professional. The quality of his work exceeds my expectations. And that is really saying something. Going forward, A1 will be the only techs touching my garage. Thank you so much!

janet broughton

17:55 19 Mar 24

Had maintenance check on my garage door. Jerry replaced cables and lubricants for spring. Jerry was courteous and knowledgeable about what I needed. Felt confident that a great job was done. Appointment was easy jerry let me know his estimated time. Was perfect

Dale Lindemann

10:48 16 Mar 24

Jerry was excellent. He was quick and knowledgeable, and he didn’t try to sell me up on a lot of extras. I enjoyed chatting with him while he worked. Regarding the cost, I know everything is expensive these days, but this gave me some serious sticker shock. In addition to the new springs, it turned out that my lifting cables and brackets were dangerously rusted. I doubt if those parts cost any more than $25 retail, but it was $267 to have them installed. I simply don’t understand that. Jerry did apply a military discount, which I appreciated.

Kristin Doyle

22:54 13 Mar 24

Great communication and service! I received confirmation of my same-day online service request, followed up by a phone call when the technician was two stops away. I then received a notification when my technician was on his way. Steven was very professional and friendly. He is extremely knowledgeable and explained everything he had done to tune up my garage door. I trust this company - and particularly Steven - and will call them again!

Linda Remus

13:12 07 Mar 24

Chuck Flinton from A1Garage installed a new garage door opener At my home and I was very impressed how professional and efficient he was. He explained everything thoroughly and it was installed within the time he had said it would be. I will definitely have them again if would anything else done.

Daniel Medrano

20:00 01 Mar 24

A1 rep, Steven, did an amazing job both understanding my door needs but also providing me with options. The digital process of going from developing a quote to signing a binding contract was a first for me. Very well done!

Millicent Fisher

21:06 27 Feb 24

My new garage door looks fantastic! From the estimate to the installation everyone I interacted with along the way was great! I especially would like to commend my installer, Jason. Jason arrived promptly and completed the installation efficiently. I was surprised at how quickly he was done. I thought installing a new garage door would be an all-day thing. It was not. Jason is friendly and professional, too! I highly recommend A1 Garage!

chris chambers

16:53 26 Feb 24

I called on a Sunday night thinking I could leave a message, but I actually got a live person. He took all my information and said he would have someone here the next day. Lou showed up and knew exactly what I needed. He got it done very efficiently and very fast, I didn’t feel like a pushy sales person was here at all. I had a very positive experience with Lou, and with the business anymore garage needs that’s where I’m going!

Doran Mason

14:09 21 Feb 24

Paul Jones of A1 Garage Door Service did a fantastic job with the repair of my garage door. The repair was a challenge, but he would not leave until the job was completed. He worked with me throughout the repair process understanding that I was working on a budget. I highly recommend A1 Garage Door Service for repair and installation of garage doors.

Donald Brockhaus

19:39 20 Feb 24

Great experience starting from the phone call. I was greeted like they really want my business. As promised, I received a call before my technician, Chuck, arrived. He did a great job explaining my choices for repair and he worked quickly and efficiently.

Abby Humphrey

19:44 04 Feb 24

Lou was incredible - came out on a gorgeous Sunday and fixed the door that I ran into 🙄, making it so that we could get the cars out and I could go to work tomorrow. He was gracious and explained everything he was doing - a joy to work with and clearly lord of integrity. Can’t recommend highly enough.

Gimpdiggity

00:15 21 Jan 24

We had a garage door spring snap on our garage. We called A1 and they were able to get someone out the next day.Paul arrived a few minutes before his estimated time and got right to diagnosing the issue. He showed me that other than the snapped spring, there’d were numerous other issues that needed to be addressed, mainly some fraying cables and a bent bar that the springs mounted to. He explained the importance of replacing these parts, and then explained how replacing some other parts would lead to smoother and quieter operation. On my own I figured that smoother and quieter probably also mean longer lasting. We decided to replace most of the recommended parts, and Paul got right to work.In sub-20 degree temperatures he worked nonstop for nearly three hours. After finishing up he showed me all of the changes, demonstrated how well the door functions now, and showed me how badly frayed one of the cables was and explained how one of these snapping can cause damage to vehicles, other parts of the house, or worse yet injure someone.I was impressed with the speed and thoroughness of the service that A1 provided.As a side note, Paul was great. He was personable and friendly. I enjoyed speaking to him quite a bit. I couldn’t have asked for a better installer.I recommend A1 to anyone that needs garage door work.

Shelly Roberts

14:56 17 Jan 24

The service Technician Steven L was awesome. He was pleasant and answered any questions I had and explained what he was doing and for what reason it was being done for. He is very thorough on doing his job and did a great job. Thank you Steven for your service.

Mary McGinnis

16:54 15 Jan 24

I am so pleased with the work Craig did. My garage door was more complicated then most but he did everything he could and he mastered it. They are very prompt. Highly recommend their service. Thanks for the great job Craig!

Cindy Peters

00:20 12 Jan 24

Craig was a joy to work with, and his work was exceptional! He went above and beyond to make sure we had what we needed. He has my ultimate vote of confidence! Thank you again for a job well done! Cindy

Kathleen Young

17:27 09 Jan 24

Chuck was prompt, friendly, knowledgeable without pushy sales tactics. Happy with connection with (? Sheila) in call center to schedule service, too! Phoned yesterday. She was cheerful, informative of expectations offering more than one option for scheduling. Delighted with both their service and overall experience, mot to mention we feel more safe with our garage door!

Mary McGinnis

16:45 29 Dec 23

I am so pleased with the work Craig did. My garage door was more complicated then most but he did everything he could and he mastered it. They are very prompt. Highly recommend their service. Thanks for the great job Craig!

denise arnold

19:21 28 Dec 23

Chuck arrived on time and was very polite and personable. He replaced my garage door spring and hooked up the cables. He was thorough and asked me to open the garage door to assure I was satisfied with his job. I would highly recommend him if you need garage door repair.

Goran Jotanovic

04:08 28 Dec 23

Great company worth to do business with, great customer care and support from appointment to the very end of project. Steven L was so kind, and knowledgeable, and diligent to repair my garage door, he went above and beyond to ensure my satisfaction with the end result. Thanks A1& Steven . Great job. God Bless you.

shelly johnson

15:46 27 Dec 23

Had a tune-up appointment. Once again our experience with A1 was top-notch. Todays Technician, Paul, was cordial and professional, and his customer education was spot on as well. Thank you A-1 and Paul for your continued positive service.

Jim Gensel

17:36 26 Dec 23

Chuck did a wonderful job replacing the broken springs and damaged rollers on our garage door today. He explained in detail our choices in door springs and rollers as well as maintenance options available through A1. Also, Chuck texted and called ahead the morning following Christmas Day and arrived promptly to repair our door. My wife and I are very pleased with Chucks attention to detail and service provided by A1. Thank you very much and Happy New Year!😊

c clark

20:48 22 Dec 23

Jerry did a great job, friendly and professional. The lady who scheduled my appointment was the opposite. She told me the $39 inspection included the tune-up ($29.95 value). Which it doesn’t. Jerry was awesome though.

Kim Stairs

16:41 17 Dec 23

Jerry arrived promptly and was very courteous. He inspected the door and motor. He kindly and patiently instructed me on how to fix the rope from manual mode to motor mode due to two pieces that came apart. He also showed me how to rotate the laser so the door can close automatically without holding the button down. For safety, Jerry installed an extra support piece to the door. I truly appreciate the professionalism of A1 Garage service. Thank you Jerry.

Denise Noble

18:07 06 Dec 23

My technician was Craig. He was an excellent representative for the company, very pleasant, knowledgeable, and no pressure regarding additional work that wasn't expected to be done. I called A1 instead of another well-known company because of the positive online reviews. So glad I did. Those reviews were a great representation of the work I received.

Elise Anna

21:35 05 Dec 23

Jerry did amazing at his job and answered all my questions. He was on time, incredibly nice and took his time. With something I was NOT looking forward to, he made it seamless and I now have a working garage door at a great price.

Ruth Essenberg

01:19 05 Dec 23

I was totally satisfied with the work performed on my garage door. The technician arrived timely, installed a new metal attachment to the bottom of my door, and installed a new rubber liner on the bottom of it. He adjusted the door and performed maintenance on it, so it now closes more quietly, and it is now snug fitting to the concrete floor. He also explained future work that may be needed at some point. I will definitely call A1 Garage for my future maintenance needs.

RemyDark87

19:51 02 Dec 23

The young man who came to do the estimate was great! He was very informative and helpful. He talked highly about the company he worked for. I conversed with him as if we were becoming friends or coworkers. I will be doing business with this company again soon.

Sarah Nichols

23:50 16 Nov 23

My entire experience with A1 was fantastic from the moment the automated phone system answered. (Have you called it? I’ve never heard one so cheerful!) Michelle answered and was so helpful and friendly. She scheduled me for the next day. Then I got a call from the local dispatcher (?) to see if I could meet today in the later afternoon. That worked, so I met Paul at our house. Paul was very kind and professional, and did such a great job explaining what would have to happen to *fix* the doors we currently have, and the difference in cost and life expectancy to replace them. After taking some measurements and pictures, Paul got Sam on the phone to talk pricing. Sam was very helpful and did a great job explaining some options to me. I’m certain that when we have the doors replaced, we will experience the same level of amazing customer service that we’ve seen so far. A1 has been so great to work with so far! I’m thankful that a company puts so much emphasis on customer service.

Kelsey Washburn

20:11 01 Nov 23

Chuck was great! Showed up promptly and knew within minutes what my problem was. Gave me all my options, a quick education and helped me make the best choice for my situation. When he was finished he made sure we had all the info we needed if we had questions and made sure everything was working perfectly. Very great and friendly service from Chuck!

Kimberly Bozsik

22:58 24 Oct 23

Sam was the tech that came out and he was very friendly, very efficient, and did a wonderful job! The price was good for the service provided. I HIGHLY recommend Sam for your work and I highly recommend A1 Garage Door Service! Thank you!Also, when I called in your receptionist was wonderful! Very friendly, communicated well, and was very understanding. Thank you!

Susan Mix

12:25 24 Oct 23

Craig was awesome. He explained everything he was doing and going to do. He was friendly and professional. I picked out a door talked with a sales rep but upon talking about my current door, Isaac explained there was really nothing wrong with my door. It needed repair and some maintenance. He fixed what someone else did wrong. He saved me a lot of money. This speaks volumes to me about the kind of company A1 is also. Classy!! Respect of what I needed not what they could sell me. I will call A1 again if needed and definitely recommend A1 to friends and family.

Stephine

19:35 09 Oct 23

I wanted to say how in impressed I was with everyone involved in A1 garage, starting out with Paul by him explaining everything when he came out his time his patience, his energy as well as Chris explaining to me about the financing his time and patience of all the questions I had he answered them professionally and politely, and then Steve came out to install the garage door he was very polite in explaining the installment procedure to me. I’m very impressed with all three gentlemen in their company. Thank you again A1 you stand up to your name.

Yllona Merritt

23:09 28 Sep 23

Cole was very professional. He has great customer service skills. He's highly skilled in his services that was provided today. I would highly recommend him to others in my neighborhood. We are pleased with the services he provided.Sincerely,Mr.& Mrs. Merritt

Cassandra Fogiel

15:36 26 Sep 23

Hi I wanted to share that LAN Craig C was an absolute joy to work with yesterday. He carefully and patiently explained each step and more importantly the reason why I might want to have a particular piece of the work done. He never pressured us (which is very important to us) and gave us the information to make our own informed decision. I cannot speak more highly of his skill, professionalism and kind demeanor. We will definitely tell all of our family and friends to use A-1 Garage and ask for Craig C specifically because he is AMAZING!!!

NeatScience

03:40 14 Sep 23

Paul Jones was my technician and he was very knowledgeable and personable. He made sure that I understood any issues with my garage door system and then laid out my options, without any pressure. Paul is an asset to his company and I would ask for him by name in the future.

Kimberly Ziegler

01:55 06 Sep 23

Update: Steve F installed our new garage door today. Looks great, amazing job!!!Chuck was very professional & knowledgeable. He explained all of the issues with my existing old & broken garage door. He then explained the whole process for a new door. Jordan was great with the sales & financial portion. The process was simple, easy & affordable. Highly recommend!!

Ashley Reeves

19:01 16 Aug 23

Although my 78 year old garage needed more than the quick fix I was hoping for, Paul did an excellent job of making me feel confident and comfortable with the purchase, which is something I’ve NEVER experienced with another contractor of any kind. Paul showed me the damaged components, explained how they worked, and clearly demonstrated the urgency for replacement. Paul was very knowledgeable about the issues and answered tons of questions. After everything was replaced, he spent time showing me all the features and usage of the app.

Carol Richardson

20:13 10 Aug 23

Wasn't sure which garage business I wanted to use but I saw the A-1 Garage Door commercial and it pertained to the problem I had with the rubber strip at the bottom of the door. So I called and made an appointment in 2 days was happy about that, the tech Paul Jones came out, did a fabulous job on replacing the rubber stripping, and pointed out some other issues replaced the rollers he was thorough and quick on the job. Definitely will be calling again. Thank you.

Steven Mccornack

14:08 06 Aug 23

FANTASTIC experience with these folks. Super responsive, incredibly helpful, and straightforward in their recommendations. Jerry and Todd hooked us up with a full replacement, and the experience was top-notch. Subsequent installation went smoothly - thanks to our installer, Tyler (who was GREAT) - and finished result looks and operates wonderfully. A++ experience with these folks all the way around. HIGHLY RECOMMENDED. PS Thanks Tyler!!!! 🙂

Patty Tucker

01:28 29 Jul 23

It was easy scheduling an appointment. The gal I spoke with was professional and courteous. LAN Jerry H 254-T was very thorough with a safety check and garage door tune up and lube. Jerry was also professional , courteous and kind. I'm very happy that my garage door works smoothly now. I will hire them again when I need to.

Frances Cox

19:36 27 Jul 23

Excellent, if I’d only known years ago the problems with the original door install. Learned a lot and now I have a better sense of security and safety with the fix. From the original quote, actual repair, financing and future improvements; Steven was the complete professional, I felt lucky to have his help and information. Thanks A1 for great service!

Amy Chapman

01:27 25 Jul 23

Highly recommend A1 Garage Door Service. They handled my call quickly, efficiently and had me scheduled the very next morning, accommodating my time frame. Paul was great! He was on time, very friendly and knowledgeable and had my request finished quickly and even went above and beyond lubricating a different door I had. I will definently request him again!

Rachel and Joshua Moszyk

21:10 18 Jul 23

Really impressed with A1's service - our garage door motor failed and majorly damaged our door. I picked A1 based on the positive reviews in my area and loved that I was able to schedule online and give them information beforehand. There were even same-day appointments available. I received a text saying our tech, Paul J was coming, and they sent over a photo for safety as well. I also received a call from Paul when he was on his way. Paul was patient with all of my questions and gave us solutions within minutes. Unfortunately we needed an entire new door, but within half an hour he had taken measurements, gave us instructions on how to deal with the current broken door in the interim and found the door we wanted in stock. The sales tech jumped on the call quickly and went through all of our options with us - they even waited for my husband to finish up in a meeting so that he could join us. We were able to grab a Saturday install date of the same week as the visit, which we did not expect. Not a fun thing to be told you need an entirely new garage door, but Paul made everything easy to understand and we trust that we're getting the right solution for us at a reasonable price with a quick turnaround time.

David Alomo

16:08 09 Jul 23

I'm totally pleased with A1; from calling to schedule to coming out to perform the repair, the service I received was excellent. I was impressed by the text and email that was sent which had the picture of the tech (Chuck F) coming out. I was also impressed by Chuck's professionalism. Chuck was pleasant on the phone when he called to let me know he was on his way. He was friendly and very knowledgeable. He clearly explained the issue and went about fixing it. I am very happy with the service provided by Chuck.

Kimberly Ziegler

18:12 06 Jul 23

Chuck was very professional & knowledgeable. He explained all of the issues with my existing old & broken garage door. He then explained the whole process for a new door. Jordan was great with the sales & financial portion. The process was simple, easy & affordable. Highly recommend!!

Nancy Daher

12:46 06 Jul 23

My installer, Joseph S. was friendly, professional, conscientious,and luckily for me a perfectionist! He worked diligently throughout the day, and into the evening to complete my garage door installation. My experience with A-1 Garage Door Service was excellent throughout the whole process!

Justin Thomas

01:42 06 Jul 23

I had a great experience with my recent garage door repair. Jerry the technician arrived on time, was very knowledgable, and completed the needed repair quickly. I would definitely use them again in the future.

Aaron Lewicki

00:34 06 Jul 23

Impressed with this company through and through. Setting up my appointment was a breeze, even when I had to reschedule. Was sent a text a notification that the tech was on the way. What really stood out is that I got a picture/name of the tech before they arrived to ensure safety. Jerry H. arrived right on time and took care of my issue. He was easy to talk to and a pleasure to work with. Great job Jerry!!

Kimberly Ziegler

21:08 27 Jun 23

Chuck was very professional & knowledgeable. He explained all of the issues with my existing old & broken garage door. He then explained the whole process for a new door. The process was simple, easy & affordable. Highly recommend!!

Tim Lothamer

14:15 16 Jun 23

Company was very fast with scheduling. Really great with communication on dates and times and calling and texting ahead of time to give a time of arrival. Technician was very friendly and knew what he was doing. Got the job done quick and very pleased with the end result. Would recommend.

Daphne Taylor

02:24 10 Jun 23

I was really impressed with the service of this company from the moment I called. Very professional!! The tech who came to the house was really nice. When he called to say he was on his way, he even asked if I wanted something cold to drink. That extra attention 👍🏾. The ONLY reason I did not go with this company is the price was out of my budget. The tech tried to make it right, but it just wasn't what we wanted to spend right now. The price is the only reason I gave this company 4 stars. I believe they would have done an excellent job!!

Doug M

12:57 24 May 23

Molly at the call center was friendly, efficient, and personable. She was able to schedule a technician visit for two days after my call. Before his arrival, Jerry texted his picture along with letting me know to expect him in about 20 minutes. He was right on time, courteous, outgoing, knowledgeable, and completed a new torsion spring installation in less than an hour. He gave me some tips on keeping the safety light beam aligned, lubricating the door rollers and drive chain, and adjusting the up/down settings on the door opener. This was my first experience with A1. I came away impressed at the high level of competence and professionalism they displayed.

Sam Kitchen

23:12 10 May 23

Lou did a phenomenal job with my garage doors. He called before my appointment time to let me know he was on the way and arrived right on time. He examined the doors and then explained my options complete with pricing as well as pros & cons. Once I decided on a plan, Lou went to work and was done with both doors in just a couple hours. He was friendly and professional, and I felt very comfortable trusting him with the project. I would recommend Lou and A1 Garage Door Service without hesitation.

Irene Garcia Camara

23:34 16 Mar 23

The whole team was very helpful, capable and nice. They did a wonderful job to get us what we needed fast and with good quality.Our technician Steven did an amazing job fixing our door. And Garrett got us the best replacement quickly. Tyler did a wonderful job installing the new replacement. Highly recommend it, they took such good care of us.

Marie Farkas

16:43 03 Jan 23

Very satisfied with the service call I had today for an unexpected issue with my garage door. The service appointment was scheduled promptly and communication was excellent. The technician, Tyler, was very professional and explained the issues with the door clearly. The work was done in a timely way and now my door is in tip-top shape. I would definitely recommend A1 Garage Door Service to anyone needing service on their garage door.

Ross Henderson

14:07 22 Dec 22

The service we received from A1 Garage Repair was great. The technician, Chuck, was awesome, professional and very knowledgeable. He told us what the doors needed and his recommendation. He wanted to make sure our repair and check over was done to our likings without any pressure to buy anything additional.He told us what was needed and let us make our own decisions. He only shared advice when asked and answered every question that we had. Based on the service we got from the technician, we would highly recommend A1 Garage Repair.A++ 5 stars well deserved and earned.

john Crutcher

03:44 14 Dec 22

The service we received from A1 Garage Repair was great. The technician, Chuck, was very professional and awesome. Not only was he very knowledgeable as far as his job was concern, but he was very pleasant and wanted to make sure we were going to be comfortable and satisfied with our decision. There was no high pressured sale’s pitch from him. He told me what was needed and let me make my own decision. He only shared advice when asked. Based on the service I got from the technician, I would highly recommend A1 Garage Repair. I would give them a 5 stars out of 5 stares, if asked!!’

Robert Ulrich

21:28 07 Dec 22

Excellent service. I was impressed with the 24/7 receptionist who was my initial contact. She was very helpful and understanding. She arranged for a work crew to arrive first thing the next morning.Equally impressed with the technician that serviced my garage door. He sent a text message and also called to let me know when he would be arriving.Upon inspection of the damaged door, the technician clearly explained my options for repair and the cost.He got right to work and completed his service within a reasonable time frame. During the course of the repair he made several suggestions about the equipment and possible replacement parts. There was no pressure, but I appreciated the information.An excellent experience. He was personable .. courteous .. efficient.He also called back and apologized for over charging me in the billing process. He told me a refund for the extra charges would be posted to my credit card account.I will call again. Tremendous service and very positive results.A1 should be called A+1.

Linda Lunsted

02:32 04 Oct 22

‘’My garage door opener broke and I needed a technician asap. A1 was very responsive to my concerns and worked around my schedule to fit the job in as quickly as possible. My technician Lou was prompt, friendly and helpful. Unfortunately, I needed a new garage door opener installed as ours was 23 years old. The cost of a new one was higher then I expected, but the service was excellent. When the job was complete Lou walked me through each step of how to use, including the added technology phone app that I could use with to my new garage door opener. I would highly recommend their services.Thank you!

Karen Beth

17:41 02 Aug 22

Lou did a fabulous job! We had two trapped vehicles on an important day to get out. A1 was new to us yet fit us in quickly. Garage door was fixed promptly and competently on the spot for a fair price. Recommend highly!

Angela Pearson

16:29 05 Jul 22

Professional, reliable, on time. Follow up by the office staff is second to none! Loved the text confirmation which included a picture of our technician and his brief bio. We felt like we knew him before he even arrived! Friendly, knowledgeable, very sweet and kind. Honest and worked fast. This company will be my go to for garage door repairs from now on! If they offered handyman services I'd hire them in a heartbeat! Awesome, experience, very, very reasonably priced.

CARLOS LIBIRAN

21:18 28 Jun 22

Cole Dailey was prompt and thorough. His full evaluation of my door exceeded my expectations. He took time to fully explain some recommendations he had without pressuring me. Allowing me to make informed decisions made my choices comfortable. He was easy to talk to and even offered to blow the dirt out of my garage. We'll done Cole.

Ronald Smith

15:27 21 Jun 22

Our tech was very knowledgeable and very helpful. Pleasant and experienced. I would recommend your company and your services to anyone a little pricey but worth it. From the initial phone call to the actual tech arrival (5 star's). I liked the way they worked with my schedule and provided us with a photo shot of our tech and his arrival time. Thank you. 😊

Jason Leiby

22:38 03 Jun 22

My experience with technician Steven was wonderful! He was on time professional and very pleasant. After going over the issues with my current door he was able to give me a few different options as to fixing the current door vs. Buying a new unit. After he took all the measurements we went through the catalog together explaining the differences in types of doors and pricing.I was very happy with the entire experience and would recommend A-1 Garage Door in the future.Thank you Steven for all the help and knowledge you shared!

Joyce Lightfoot

17:26 01 Jun 22

Steve was excellent although the company couldn’t install a mesh screen. Steve was honest and apologized regarding this issue. But he did however let me know that my door was doing fine. Steve was very professional. If I had a son he would be like Steve.

Rachael DeLeon

22:29 28 May 22

Craig was great,very knowledgeable and wanted too make sure that I knew exactly how too operate the new door lift and all its components. Very pleasant to talk to. I would recommend this company to anyone who needs any work or needs a complete system. Will definitely be coming back for a new 16 ft Garage Door.Thank you so much.

Patrick Montgomery

18:25 26 Apr 22

Excellent customer service leading up to my appointment. The technician arrived in a timely fashion with multiple communications on his status. He gave me an honest assessment of the issue and recommendations on how to fix the garage door, didn’t try to sell me things I didn’t want, and quickly got the new motor installed. Craig was fantastic!

David Cloud

01:49 07 Apr 22

Happy with service given. Arrived promptly and fixed the problem for a reasonable price. Appreciated the technician's willingness to discuss the situation and respond to input I provided. The technician noticed ways to optimize performance, and made some changes that went beyond just solving the main problem. Provided useful education and advice.

Paul Krepps

16:27 31 Mar 22

I was very happy with A1, and especially with our most friendly and skilled A1 technician Craig Clark. Our garage door was not operating correctly and it was bitterly cold outside. Craig came, assessed the door system and made the necessary repair. He also explained to me the mechanics of what was causing the door to not close properly, which I appreciated. This was late in the afternoon, and I learned that Craig had finished his last job of the day and was heading home when he heard the dispatch call asking if any technician could help us. If you are having garage door problems, don’t hesitate to call A1! Thank you again Craig for going out of your way to help.

James Harris

00:59 03 Mar 22

Craig was phenomenal. He was very professional in every aspect of his service call. Craig explained every option of garage door repair/replacement. Craig went above and beyond to get me the best deal possible. A1 is lucky to have such a professional, knowledgeable, and thorough employee. Thank you for everything Craig. Updated REVIEW!!!!! EXTREMELY DISAPPOINTED with this company. While Craig was here to do the initial assessment he set up an appointment for March 3rd to have my new garage door installed. Upon calling numerous times today they had no records of my appointment nor N invoice nor half the money paid. Everyone that I talked to knew nothing until they found out the paperwork was never submitted just today. Them was told I would receive a call from the door Dept to set up a install possibly Friday 4th of March. Still no call and then called back then was informed had to be contacted from original tech before door installation could be set up. Nothing but a complete waste of my time and money. I missed out on work because I was promised an installation date of March 3rd. Furthermore the company was quick to take my money and since then very very poor customer service!!!!! Now was told that the tech will call me at 8AM March 3rd. It seems like all I have gotten is the run around. Was transferred to the door dept and no one to take the call. My initial part of the review was from the time while the tech was here on the original visit. Since then I would not recommend this company to family or friends EXTREMELY VERY DISAPPOINTED AND DISSATISFIED!!!!!!

John Dean

22:14 28 Feb 22

On 02/25/22 my garage door tract had a piece break. I called a company who I had done business with 10 years ago.They wanted a $300 emergency trip charge or I could wait until Monday. did not even bother to ask about their other charges.I called A1 Garage Door Service on 02/26/22 and they said someone would come out the next day. Steven L, the technician called when he was on the way and arrived right on time. He was knowledgeable and professional. He did the job right and reprogrammed my vehicles connection to the new opener. He made me aware of a coupon offer that saved me money. I would highly recommend A1 Garage Door Service and Steven L. In my book that was 5 star service.

Rachel Babcock

15:16 21 Feb 22

Craig Clark was wonderful while working on our garage door. He was patient explaining things to me and extremely helpful. I really appreciated all the work he put in to fix our door. I would 100% recommend him to anyone needing help with their door.

James Harris

00:06 17 Feb 22

Craig was phenomenal. He was very professional in every aspect of his service call. Craig explained every option of garage door repair/replacement. Craig went above and beyond to get me the best deal possible. A1 is lucky to have such a professional, knowledgeable, and thorough employee. Thank you for everything Craig

Debbie McCartney

21:23 11 Feb 22

I am thrilled with the quality of service and level of professionalism Steven Lockwood provided today as he repaired my garage door opener. He arrived on time, worked quickly, and was thorough with his plan (and other options I might have) prior to beginning the job. Would recommend A1 to everyone!

Adam Sanford

23:25 07 Feb 22

Prompt service from the first call. Great office staff, fast service. Lou was on time, very detailed in his work. Personable, respectful and great to work with. Quality workmanship. Highly recommend if you want quality work, without hoops and games, will definitely use for future work.

Andrew Rugg

21:24 26 Jan 22

Craig Clark came to give us an estimate and he was literally the best. Asked all of our questions and explained everything to us. Made my wife and I feel like we were important and not just another number. We will forever pick A1 garage door service because of him. Thank you!

Terry Beerens

20:43 25 Jan 22

Lou is great! Very professional and knowledgeable. He came and accessed the work to be done and completed it in a timely manner. He knows his profession completely. I will recommend your company every chance i get. As a business owner myself you need to keep him happy he would be almost impossible to replace. Thank you for a pleasant encounter.

None Atall

16:54 31 Dec 21

Jacoby came out to the house to repair my garage door. It needed a set of springs and he checked it all out. Told me what it could use if I chose to do. He was informative with me and explained things pretty good. He was a friendly guy and did his work efficiently. I was pleased with the outcome and happy with the job. I would recommend them and use them again for any future garage door needs. Thanks a lot for the work A1 garage and Jacoby.

Ketan Patel

23:18 23 Dec 21

Craig is very professional and knowledgeable technician. He efficiently completed the job. Thank you A1 Garage Door Service for your service. I will definitely recommend to my friends and family members.

Robert Dalton

18:56 22 Dec 21

Craig Clark came to my house and resolved my garage door problem within a few minutes. He was personable and efficient. I highly recommend A1 Garage Door Service.

Gurbaksh Shergill

18:33 19 Dec 21

Anthony was terrific at putting in our door. He was efficient, kind, and professional. I’ve had 2 doors put in by him now. This is a great company.

Linda Sykes

14:40 14 Dec 21

I was so, so very impressed with my technicians work. He was prompt, efficient and very helpful. He did a great job and saved me some money.I'd definitely use him again!

David Tabor

17:17 06 Dec 21

Jerry was able to make it out on the same day I called. He took the time to explain everything in detail. I appreciated his attitude, knowledge, and professionalism.

Marshall Borsos

04:45 27 Nov 21

Jerry and Steve did an excellent job with the garage door opener install they did for me this morning. Both were very nice and did not hesitate when it came to learning how to hook up the specific garage door model I had!

Karen Sue

17:18 17 Nov 21

I was hoping for a simple fix, but prepared to hear " bad" news as this garage door has been neglected since 1999. The service tech Craig explained everything, and I needed the works! I'm very happy with the job and will call A1 again if needed. I thought the price was fair.....

Stephen Saunders

19:50 16 Nov 21

Called for one thing. Many things wrong. Everything fixed in the end same day. 100 percent quality service and attitude. Answered all my questions. Highly recommend.

Omar Orizaga

21:22 26 Oct 21

We recently purchased a mid century modern home with an amazingly preserved original wood garage door. A-1 went out of their way to refurbish and make sure that it worked like new. Their pricing was affordable and their warranty is outstanding. A year later I had an unrelated issue and they stood by their lifetime guarantee. I cannot recommend enough. Thank you to Lou, Tim, & Craig for sharing your expertise and being friendly, professional, and amazing to work with! I really appreciate A-1 taking such great care of our home.

Bill Glesner

23:45 21 Oct 21

Tim was very friendly, courteous and helpful with suggesting different options to fix our problem. He cleaned up when he was done and also made sure I was satisfied with his work. I would definitely use A1 Garage Door Service again!!!

Dustin Winter

14:22 09 Oct 21

Came early in their time window. Craig was knowledgeable, trustworthy and kind. He worked quickly and everything was top qualityI was impressed and would choose A1 Garage for all of my garage door needs.

Ryan Annis

00:03 18 Sep 21

(posting a few days after service because things got hectic - sorry, Craig).Called in requesting same-day service for a garage door that couldn't close due to a snapped wire. Craig was sent out to help us and replaced the wires, as well as a pair of extremely aged drums and springs (the wear and tear on them was evident once they were in my hands). All of this was done extremely professionally and for a very reasonable price.Thanks, Craig!

Amanda powell

19:14 11 Sep 21

I had my garage door opener break and I scheduled an appointment for a technician to come out they called me back the next day and informed me they could come sooner which was amazing! They sent out the technician Craig and he was amazing, was seriously so friendly and personable and installed my new opener in such a timely manner I highly recommend!!!

James Neff

16:12 25 Aug 21

Very satisfied. Jason and Zac were friendly, courteous, professional and fast. They did a great job. Looks and works fantastic.

Brian Kelly

00:52 11 Aug 21

It was amazing. Tim showed up for a small job and just saw things wrong. It was 100° and super hot, but he press through for hours. I have used this company two times before and this is the best experience I’ve ever had. I would recommend this company because it’s honest value and great customer service.

Kim W.

23:01 26 Jun 21

Great services all around! The business members I had talked to were respectful and quick to appoint me to services. The person that came out to help me, Craig, was excellent! He did an awesome job with the services and posed no issues whatsoever! It was an amazing overall experience, and I will surely spread the word.

M&D Roush

14:11 25 May 21

The spring broke on our garage door. Called A1, after having them install our garage door opener last year. Amazingly fast service. Less than 3 hours after calling, our garage door is repaired. Cole was efficient, knowledgeable and pleasant. A great experience and very reasonably priced. I would highly recommend their services!

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When it comes to garage door repair and service, there is only one repair company to trust in the entire Charlotte and Lansing area— A1 Garage Door Service. We are the leading garage door repair shop in the area. Take advantage of our services now by calling 517-292-4462. A1 Garage Door Service is the only garage door service provider in Charlotte, the seat of Eaton County, that you can definitely rely on when it comes to fast, efficient, and high quality service. This is the reason why we have received only positive reviews from the people of Charlotte on the service that we provide. We have consistently received A+ ratings on BBB, 5-star ratings on Yelp, and the Super Service Award on Angie’s List from the people of Charlotte to express their satisfaction with our service.

A1 Premium Service

When you contact A1 Garage Door Service, expect that you will be immediately attended to by our team of well-qualified and highly trained technicians. Whatever is the problem with your garage door, rest assured that they will be able to determine what it is and that they will fix it immediately. This is because our team is well-experienced. They know the ins and outs of your garage door. They also receive regular training on the latest in the industry and even refresher courses. This is the reason why only A1 Garage Door Service technicians can give you the best customer experience.

Great Prices

A1 Garage Door Service is also the only service shop that can give you the most cost-efficient prices. Whether you call us for installation, repair or what-have-you, know that we are the only one that can provide you with unbeatable prices. This is because we are accredited partners of the best garage door brands in the industry. As their partner, we are able to offer great prices on garage door brands, parts, and accessories. Call us now and let us give you a price quotation that will definitely blow your mind.

Only the best quality

When it comes to your garage door, we never comprise quality and standards. Our customers are always pleasantly surprised when we give them the unbeatable combination of premium garage door service, low prices, and great quality. This is because we make possible the fact that low prices do not mean low quality. We embody only the highest quality in terms of service and materials. As such, we encourage you to only choose us when it comes to the installation and/or service of your garage door. Pick up the phone now and get the service of only the most reputable garage door company in the industry. With us, you never have to go with fly-by-night individuals who will charge you a lot higher or will only provide you with sub-standard materials and service. Get the kind of garage door installation and service that you deserve. Go only with A1 Garage Door Service. Call us now at 517-292-4462.